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Frequently Asked Questions

What is Bitport?

Bitport is a next generation torrent client that privdes fast and secure torrenting. Torrent files are downloaded to every user’s personal cloud from where files can be downloaded or streamed. All communication between Bitport and its users is encrypted by SSL encryption. Bitport runs in a web browser on any desktop and mobile device, including PC, macOS, iOS and Android.

How does Bitport work?

It’s simple. You find and choose what torrents you want to download and we download them to your personal Bitport cloud. When this is done, you can stream files online or download them to your device.

How much does it cost?

You can try Bitport for Free, but it has limitations. The Free plan allows you to download 1 torrent per 24 hours and provides 1 GB storage capacity. Downloaded files are not checked by any antivirus and the connection is not SSL secured.

Premium accounts start at $5 /month and include unlimited download speed, 250 GB of storage, antivirus scanning, and HTTPS downloads.

How much can I download per month?

There are no limits as long as you keep clearing your cloud space. Only limit is the maximum cloud space of you plan. Free plan users can download 1 torrent daily and premium users can download an unlimited amount.

Can I use Bitport on my phone? Do you have an app?

Sure you can! There is no need to have any app. Bitport is fully optimized for mobile use on any smartphone, so you can use Bitport anywhere you travel.

Can someone see what I download?

Nope. As a premium user your downloads go through our SSL secured channel and even your ISP can’t see what you are downloading.

Can anyone access my torrents?

No, they can't. You are the only person who can access your account and your torrents in the cloud.

Do you block access via Tor, VPN, and similar services?

We do not block them but we also do not recommend using these services as they may negatively affect your download speed. In the end, it is up to you to test the download speeds.

How do you seed files?

A standard upload is set to a 1.00 ratio within 24 hours of downloading the torrent. After this period, the upload is finished. Premium users can change the ratio by contacting Tech Support.

Are files checked by antivirus?

Yes, they are! If you are a Premium user, we check all your files with NOD32 antivirus to protect you from any harm.

Can I download only one file from a torrent?

Sadly, that’s not possible. The torrent must be downloaded in its entirety. After the download is finished, you can choose which files you would like to transfer to your device.

Why isn't my torrent downloading?

First of all, check if the file has at least 20 seeders. Any less than 20 could make the downloading process stop. The torrent could also be damaged in some way and you may need to find it somewhere else.

Do you limit the size of one torrent?

The only limit to the torrent file size is the remaining space in your personal cloud.

Can I download from private trackers?

Yes, you can. We support most of the private trackers out there.

Do you support streaming videos through a TV?

You can stream videos from Bitport using Roku, Chromecast, Apple TV, Amazon Firestick, and others.

Can other seeders see my IP address?

No, they can’t. Other seeders only see our IP address and the IP address of our server. Your IP address is hidden.

How do I download files to my device faster?

To boost your download speed go to My Account > Settings > Speed Test and run our Speed Test. It will test the download speed from all our server locations. Once the Speed Test is finished, the fastest server for your location is automatically selected or you can choose your download server manually. We do not recommend using a VPN while downloading from Bitport. VPN can slow down your download speeds rapidly and you do not need them because connections with Bitport are already encrypted.

We also developed a Bitport Sync Client for Windows which will automatically download all files to your PC once a torrent is successfully fetched to Bitport

Alternatively you use any Internet download manager like iGetter to download files from Bitport with the help of multi thread downloading. It can boost your download speeds rapidly.

Where are Bitport servers located?

We have more than 20 servers all over the world to provide our premium users with the fastest download speeds possible.

Where to find torrents on the internet?

There is plenty of places to find a BitTorrent content on the internet. You can just simply Google them. Here is a list of some examples:
Probably the most comprehensive source of torrents.
A massive collection of torrents including audiobooks, music and whatever else you might want.
Music by artists who like to share.
Music, Video, Software, Games and Other as the website says.
Do you need to patch your game? Here you can find a lot of patches for a lot of games.
Music and video by those willing to share.
It’s legit! It is also full of software.
Time to read some classics! Or to listen to them. Enjoy all the audiobooks.
Linux tracker… The name gives it up.
Everything about the history of media including cinema, radio, and music.
Massive amounts of free music.
A bunch of movies of the classic variety. If you love some bad B movies, here is your realm.
Unofficial SXSW music library. In torrent form presented for you.
Tool-assisted game movies. For the lovers of speed runs.
Classic radio drama. Dracula, War of The Worlds and more.
Trekkies, have a look at these!
For the lovers if independent movie makers.

Please, keep in mind our Terms of Use when downloading torrent files from other sources.

Do you support saving to Google drive?

Yes, we do support downloading to Google Drive. Just insert a torrent you want to download and as a saving folder select Google Drive instead of My Files. Saving to Google Drive is available for all users with Standard plans ( 200 GB / week limit) and Big plans ( 1 TB / week limit).

Why do videos need to be converted before streaming?

Modern web browsers natively support streaming of certain video formats. Unfortunately most of the videos are not in this format and need to be converted first. We will convert those videos for you, but it takes some time. Please be patient.

You have 3 options how to stream your videos faster:

1) You can turn on automatic converting, which will automatically convert new videos once they are downloaded and therefore will be ready for streaming when you need them.

2) If you have fast Internet access, you can download the video to your PC. You can use our Bitport Sync Client for Windows to download torrents to your PC automatically.

3) Use VLC which supports streaming of unconverted videos. More info in this guide.

Or you wait. Usually it takes 1 hour to convert 1 hour of video.

I still haven’t found an answer to my question. What should I do?

You can use our contact form . Our Tech Support will reply as soon as possible.