Terms of Use

Last Updated: November 2025

Welcome to Bitport

These Terms of Use explain the rules for using Bitport.io and our file storage services. By creating an account or using our service, you agree to these terms. If you don't agree, please don't use Bitport.

When we say "we," "us," or "our," we mean Bitport. When we say "you" or "your," we mean you, the person using our service.

What is Bitport?

Bitport is a cloud storage service that lets you store, manage, and access your files online. We provide the technology and storage space, and you control what you upload and store.

Your Account

To use Bitport, you need to create an account with a valid email address and password. You're responsible for keeping your login details secure and for all activity that happens under your account. If you notice any unauthorised access to your account, let us know immediately.
You must be at least 18 years old to use Bitport. By creating an account, you confirm that you meet this age requirement.
Don't share your account credentials with anyone else. Each account is for individual use only. You are only allowed to have one account.

What You Can't Do

To keep Bitport safe and legal for everyone, there are rules about how you can use our service. If you break these rules, we will suspend or terminate your account immediately, and you won't receive a refund.

Your Bitport account is strictly for your personal use only. This means you upload files to your account for your own access. You are not allowed to share any links, download URLs, or content from your account with anyone else. This includes sharing links via email, social media, messaging apps, forums, or any other method. Bitport is designed as personal cloud storage, not a file sharing platform. If we discover that you're sharing links or files from your account, we will immediately terminate your account without warning or refund.

You can't use Bitport for anything illegal. This includes storing, sharing, or distributing content that violates any laws in your jurisdiction or ours. We don't monitor the files you upload to Bitport, and we're not responsible for the content you store. However, if we become aware that you're using our service for illegal activity, we're legally required to take action, which includes removing the content and terminating your account.

Don't upload content that infringes on someone else's intellectual property rights. This means no copyrighted material you don't own or have permission to use, no pirated software, movies, music, or books, and no content that violates trademarks or trade secrets. If we receive a valid copyright complaint about your content, we'll remove it and may close your account, especially if you're a repeat offender.

You can't upload malware, viruses, ransomware, or any harmful code to our servers. Don't try to hack, damage, or interfere with our systems, our servers, other users' accounts, or any networks connected to Bitport. Any attempt to bypass our security measures, exploit vulnerabilities, or gain unauthorised access will result in immediate account termination and may be reported to law enforcement.

Don't use automated systems, bots, scrapers, or scripts to access Bitport unless you're using our official apps. We monitor for suspicious automated activity, and if we detect it, your account will be blocked.

You can't use our service to spam, phish, scam, or harass others. Don't send unsolicited bulk emails, create fake accounts, or impersonate other people or organisations. Each account is for individual use only, so don't share your login credentials with anyone else or let others use your account.

Don't try to abuse our service by creating multiple accounts to get around usage limits, storage quotas, or payment requirements. We track this kind of behaviour, and all related accounts will be closed.

If you violate any of these rules, we can suspend or delete your account without warning. We don't have to give you advance notice, and you won't get a refund for any unused time on paid plans. In serious cases, we may report violations to law enforcement or other appropriate authorities.

Payment and Subscriptions

Bitport offers both free and paid storage plans. Our current pricing is listed on our website. When you purchase a paid plan, you're agreeing to pay the price shown at the time of purchase.

We use third-party payment processors to handle all payments securely. We don't store your credit card or payment information. Your payment details are processed according to our payment provider's terms and privacy policies.

If you set up a recurring subscription, we'll charge you automatically at the frequency you selected until you cancel. You can cancel your subscription at any time through your account settings. Cancellations must be made at least three days before your next billing date to avoid being charged.

We offer a 30-day money back guarantee on your first payment, if you have no other account with us. If you're not satisfied with Bitport within 30 days of your first purchase, contact us and we'll issue a full refund. This guarantee only applies to your initial payment and cannot be used for subsequent subscription renewals. To qualify for the refund, you must request it within 30 days of your first payment date.

After the 30-day period on your first payment, or for any renewal payments, we don't offer refunds. This is why we recommend canceling at least three days before your next billing date if you no longer want to continue your subscription.

Your Files and Storage

You own the files you upload to Bitport. We don't claim any ownership of your content. However, by uploading files to our service, you grant us permission to store, process, and transmit your files as necessary to provide the service to you.

You're responsible for your own files. Make sure you have backups of anything important. While we take reasonable steps to protect your data, we're not responsible if your files are lost, damaged, or deleted for any reason.

Your storage space has limits based on your plan. If you exceed your storage limit, we'll restrict your ability to upload new files and download existing files until you delete some content or upgrade your plan. To delete files and free up space, you'll need to do so through your account on our website.

If your paid subscription expires and you don't renew it, or if you're using more storage than your current plan allows, we'll give you a grace period to upgrade or renew your plan. After this grace period, we'll delete all of your files.

If you close your account voluntarily, we'll delete all your files within 30 days as stated in our Privacy Policy. Make sure to download anything you want to keep before closing your account.

Our Intellectual Property

Everything about Bitport is ours, the name, logo, website design, software, and features. You can't use our branding, copy our design, or try to create a competing service that looks like Bitport without our written permission.

Service Availability

We work hard to keep Bitport running smoothly, but we can't guarantee the service will always be available. Sometimes we need to perform maintenance, and occasionally technical problems happen. We'll try to give you advance notice when possible, but sometimes emergency maintenance is necessary.

We reserve the right to modify, suspend, or discontinue any part of Bitport at any time. We might add new features, remove old ones, or change how things work. We won't be liable to you if we need to make changes to the service.

Disclaimers and Limitations

Bitport is provided "as is" and "as available." You use the service at your own risk. We don't make any warranties about the service being perfect, error-free, or always accessible.

We don't monitor files before they're uploaded to your account. However, we strictly prohibit using Bitport to store, access, or distribute illegal content, including but not limited to child exploitation material, terrorism-related content, content that violates intellectual property rights, malware, or any other material that violates applicable laws. If we become aware of such content on our servers, we're legally required to take action, which includes removing the content, terminating your account, and reporting violations to law enforcement when required by law.

You're responsible for ensuring that any content you upload complies with all applicable laws and these Terms. We reserve the right to investigate suspected violations and take appropriate action, including account suspension or termination, without prior notice.

To the fullest extent permitted by law, we're not liable for any lost profits, lost data, lost files, data corruption, unauthorised access to your account, or any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use Bitport, even if we've been advised of the possibility of such damages. This includes damages resulting from service interruptions, data loss, security breaches, or any other technical failures.

Our total liability to you for any claims related to Bitport is limited to the amount you paid us in the 12 months before the issue occurred. If you're using our free plan, our liability is limited to the legal minimum in your jurisdiction.

We're not responsible or liable for the actions, errors, or omissions of our third-party payment processors. Any issues with payments should be directed to the payment provider you selected.

Some jurisdictions don't allow certain liability exclusions or limitations, so some of these limitations might not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) that arise from your violation of these Terms, your use of Bitport, or content you upload to our service. This means if your actions cause us legal or financial problems, you're responsible for covering those costs.

Termination

You can delete your account at any time through your account settings. When you do, we'll delete your files and personal data within 30 days according to our Privacy Policy.

We can suspend or terminate your account if you violate these Terms, if we're required to do so by law, or if we believe your account poses a security or legal risk. If we terminate your account for violating these Terms, you won't receive a refund for any unused time on paid plans.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our service or legal requirements. When we make significant changes, we'll notify you by email at least 15 days before the changes take effect. If you continue using Bitport after the changes take effect, you agree to the new Terms.

If you don't agree with the changes, you can close your account before they take effect.

Governing Law

These Terms are governed by the laws of the jurisdiction where our company is registered, as stated in our company details below. Any disputes arising from these Terms or your use of Bitport will be subject to the jurisdiction of the courts in that location.

Contact Us

If you have questions about these Terms, contact us.
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